3 reviews from our community
This morning my store specialist (Darrell Wright) was very professorial in answering the questions I had with my bill. He helped me out so much. Thanks again Darrell.
Dez is an exemplary rep. I came to the store with a very complicated request. She listened to my concern, was very knowledgeable about all topics and was able to resolve the issues accurately and timely. I cannot thank her enough. This is one of a kind service. I only wish Spectrum had more staff like that; but then again, she's one of a kind. I know she was training other staff. I hope they (and Spectrum) realize what a gem of an employee and a human being she is. Dez, thank you very much!
I came to colonie center spectrum with a list of issues regarding my mothers home cable/telephone etc. I thought my issues were resolved at the Latham store however they were more of a mess than before. . John Kruppenbacher was so knowledgeable and professional to work with . He went above and beyond to make sure my moms phone issues and cable were resolved . John K needs to be recognized at Spectrum for a job well done . I am one satisfied customer ! If you want great service __see John K. Thank u John!
