The World Series is upon us, and baseball shows us what many managers need to know, which is how to deal with those who underperform.Yankees outfielder Nick Swisher has not been hitting throughout the playoffs. Manager Joe Girardi took him...
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Effective Training Programs are Ongoing
Whether it is retail, hospitality, medicine, law, and really any other field, ongoing training is the most effective method of keeping your employees on the cutting edge of their field and on top of the best communications methods.It doesn't matter...
Interviewing “Below Your Pay Grade”
I've encountered several situations where former colleagues have sought out positions, only to fall short due to the dreaded "overqualified" or "not the right fit" at the end of the interview process. In the past, I as well have encountered...
Mission Statements and Goals
Do you have a personal mission statement? It is the beginning of setting goals. Having goals without a purpose is like traveling without a compass. Set a clear mission, and you will see that your goals seem to be more...
Successful Speed Interviewing
Speed interviewing is a growing trend to not only maximize the time spent with candidates, but also to test candidates coping skills and ability to get along with others.Likewise, speed interviewing helps the candidate determine how much they like various...
Conference Call Leadership
The conference call can be an effective way of keeping everyone on the same page. However, becoming a serial conference caller can create a situation where the call becomes a chore for those who are on it, and a redundant...
Contacting HR after leaving a company
A reader submitted a question about whether or not to contact HR after you leave a company. Q: I recently quit my job, because I could not stand my boss. I'm going to call HR today. Do you think...
Point Counterpoint – Debates on Hot HR issues
This semester, students in my HR class at SUNY Delhi @ Schenectady County Community College will be participating in debates on hot issues in human resources. Although most of my students have selected topics already, a couple are still looking...
Managing by Walking Around vs. Micromanaging by Sneaking Around
There's a marked difference between managing by walking around and managing by sneaking around. Good managers who use MBWA effectively by making their presence felt, even if they aren't present. Changing the pattern of your MBWA by changing the time,...
Personality and Track Record = Job Offer
Another recurring theme from the Saratoga Job Fair was speaking with applicants of selling their personality, their role as a great teammate, and adaptability and flexibility to the situation. While many applicants brought similar skill sets, the ones who impressed...