One of my favorite presenters shared with us on day one of training that “Email is forever.” The startling thing I have seen since that day back in 2004 has been that while email has grown in popularity and use, email ettiquette has not.
To avoid “writing the wrong”, don’t put anything in email that you don’t want people to read over and over again.
Another way to avoid “writing the wrong” is sending a return receipt with your messages to ensure that people take the time to write back rather than immediately responding. This can help you keep people on track with the messages you send, and also ensure that you and your employees aren’t responding without thinking first.
