To download a copy of my white paper, “From Grids to Grins”, visit
My white paper includes some general basics on what you should do to keep your staff happy while maintaining an effective and efficient labor schedule. This set of principles lays the foundation (especially for any effective small business, restaurant, or retail outlet) to keep the crew happy while keeping the operation running.
Some of the highlights –
1. If you know some of your staff works a second job, work with them to ensure they have 1 day off per week from either job
2. Have all employees fill out a preference sheet upon starting employment to indicate when they are available.
3. Use overlaps in your schedule to keep communication between shifts from being ineffective or non-existent.
4. Staff shifts with a good mix of new and experienced workers.
Labor costs are one of the largest concerns in business today. The act of controlling labor costs without reducing your labor force is a very delicate operation.