More and more companies are utilizing the broad benefits of technology in the workplace. At the rate of technological growth in the United States, why not? At some point, we must ask ourselves what we are sacrificing in return. Understanding where our values lie and appreciating our own ethical standards can prove to be more than beneficial. Many companies are now utilizing the online interviewing technique. Candidates that have been selected for an interview are prompted to respond to 3-5 questions and record their answers.
At what point do we cut the cord? The idea behind the HR department is for businesses to have valuable resources in the palm of their hands. From recruiting brilliant candidates to examining sexual harassment disputes in the office, the human resources department is available. How valuable are these resources if technology does all the work? Certain aspects of technology have been great, and have allowed recruiters and HR managers alike to simplify and refine their processes. When the “human” resources department has become less human, and more or less an automatic system, how can it function?
Without positive, personal interactions, candidates become just another number in the system. New hire orientation and training seminars becoming a boring routine of useless information. Interviews become a two-minute video or phone interaction that relays no real information about the candidate other than what is placed on their resume. By refining HR practices through creativity, communication, and comprehensive engagements, we can create stronger lasting impressions on both clients and potential employees.