This isn't an April fools joke - as of April 1st, I am no longer answering my phone. Yes, you heard it right, I am no longer answering phone calls after April 1st. Why? The phone is the most disruptive...
Hire Now and Avoid The Fire Later
Hiring and firing are sometimes very tough to do, but it is better to hire before the "fire" hits your business. For example, let's say you know that you are going to have seasonal upturns in your business or a...
Managing by Working Around
You've heard about managing by walking around. How about managing by working around? Managing by working around is a concept where you work around the needs of others when it comes to their work schedules and weaknesses to build your...
Are you a snowhole driver?
snowhole - n. - 1. a driver who decides to leave snow on the roof of their car because they are a jerk and too lazy to clean it off 2. A driver who takes unnecessary extreme speed changes (slow...
Are you an AA, BB, CC, DD, or FF Contact or Networker?
With all of the ways to communicate, the type of person you are as a communicator and can impact how successful you are at growing your network. What grade would you give yourself? Let's look at the different type of...
Innovation Begins Inside
When I talk to fellow entrepreneurs as well as those employed by a corporation, the resounding reoccurring theme and commentary on innovation is that it begins inside of a company, not outside of it. Many people turn to consultants and...
How Urinal Walls Can Predict The Future of Your Business
It is a well known fact in my circle that restaurants who don't have urinal walls generally close or turnover owners very frequently. It was a running joke for a while until we realized after several group discussions that a...
Create some Pinterest in Your Company or People
Pinterest is the newest social media site that allows you to pin pictures of items, people, and products to create links to them in a visual way. From an HR perspective, Pinterest could be used to 1. Promote classes you...
No Does Not Equal No Business In The Future
A disturbing trend I've witnessed over the past few years is the trend for someone to avoid doing business with someone because they have been told "no" or "we're not interested" in a service provided by another. The pattern is...
Teaching New Technologies to Customers
In high school, when I was working at Copps Hill Shell in Ridgefield, CT, we were one of the first gas stations in the area to get credit card readers at the pumps for customers to pay at the pump....