I joked with one of my friends that one of the reasons I get invited to be a panelist or participant in events is because I'm the Charles Nelson Reilly of my network. Reilly was one of the funniest people...
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Know When To Retreat Before You Need to Retreat
As the New Year started, I committed myself to committing to more "big picture" time and it began today with an all day retreat with the folks at LifeStylized. My new friends Rono and Sierra invited me to attend an...
Giving People a Taste of Your Business
How do people know whether or not they should frequent your business? Do you have a good website? Do you advertise? From an HR perspective, some people need to hear you in action or see you live in order to...
Is Anyone Professionally In Love with You or Your Business?
I have professionally fallen in love with a few businesses and businesspeople in my time. I'm not talking about the romantic, touchy feely, lovey dovey kind of love, but more of an overarching admiration and respect for the totality of...
Why You Need a Good GPA – (and I don’t mean Grade Point Average)
Earlier this year, I wrote about Attitude, Attendance, and GPA and why most employers and schools that matter don't care. Today, I expand on this thought by coming up with a new meaning for the GPA acronym. Genuine Professional Attitude...
The Value of You’re Welcome Notes
I've spoken for years with friends about wanting to invent a concept called You're Welcome Notes. My friends have said although it sounds like a great idea, they wonder where the endless cycle of Thank You and You're Welcome will...
The HR Implications of Bricks and Mortar vs. Internet Retail
After a recent shopping experience where I felt like I was treated like a criminal for going in for a price adjustment, I have almost completely abandoned traditional shopping entirely. I've grown tired of the lack of care of the...
Holiday Hours for Businesses – Labor Scheduling
Does your business have holiday hours? How do you determine who will work and when? In many businesses, seniority is the only tool used to determine who works on the holidays and who doesn't. If seniority is your only basis...
HR and Small Business Saturday in Saratoga Springs
Does your staff know what Small Business Saturday? Founded in 2011 by American Express, Small Business Saturday has become one of the new shopping phenomenons along with Black Friday and Cyber Monday. Small Business Saturday is designed to encourage people...
Speaking About Your Competitors
A family owned business has a policy of not speaking about the competition. Many companies I have worked with have a policy of respecting partners and competition. When it comes to doing business, I prefer doing business with those who...