This past Saturday I had a table at a local trade show/craft fair, and had great results meeting some new potential customers and clients. In the facility with 29 other vendors, I saw varying degrees of interest in selling and...
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Enter for a Chance to win an iPod Touch and Meet Robert Braathe in Scotia NY Saturday 11-4
This Saturday at the Baptist Health 7th Annual Holiday Celebration in Scotia, NY, I will have a booth from 11-4 offering advice on business, technology and human resources. At my booth, you will get the chance to win an iPod...
Joining Professional Associations
One of the key factors that makes you stand out from other applicants and employees is your ability to network with others and bring relevant contributions to and from industry groups.It has become easier over the last few years to...
Professionally Falling in Love
Do you go to a business because you have "fallen in love" with the people that work there? Or do you have people you work with or for who make you feel passionate about going to work everyday? There are...
Tactful Ways for Dealing with Disgruntled Employees
We all may have encountered in our time coworkers, peers, or even people we work for who are disgruntled with their work situation (or with the people that they work with). There are many strategies out there to deal with...
Creating Magic – Lessons from Lee Cockerell
One of the great leaders during my time at Disney was Lee Cockerell. I had the pleasure of participating in his Time Management workshop while I was a manager there. His manner of speaking and approaching the topic was so...
Trade Show Etiquette and Protocol
I attended a trade show this weekend with my mentee to show him how companies promote themselves and how they do a good or poor job of representing their brands well.What I found at this particular show was either apathetic...
Only 5 Spots Left – Cover Letter Critiquing Services – Free Offer Thru November 23rd
With the holidays approaching, it doesn't mean it's time to give up hope on finding a new opportunity or a promotion where you currently work.I've helped 10 people in just a couple days with cover letter critiquing. If you'd like...
Driving and HR – The People Who Pull Up Behind You on A Hill
On Lake Avenue in Saratoga, there is a hill at a traffic light where I am waiting for someone to pull so close that I accidentally back into them because they are too close to me. It's frustrating; I leave...
Guest Recovery Situations
Dealing with guest recovery (or customer service recovery) in a workplace is sometimes a lost art; many businesses will give away too much or (sometimes worse) not even say sorry when they have messed up a guest or customer's experience.Many...