"When the last thing you want to do is deal with any humans, the best thing to do is to deal with many humans." Robert James Braathe, 2009I've found that the worst thing one can do during difficult times is...
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Being “Too Good” In an Interview
One of my more memorable interviewing moments was when I interviewed to work at a resort. My boss was a colleague to the manager at this resort, so I was able to get feedback after the interview.I went into the...
Flying in For An Interview and Not Getting Hired
After my "Independence Day", I was flown in for an interview with a company seeking a manager with experience. I had found out about the job through a recruiting company and had high expectations. My thoughts were that "if they...
Favorite HR and Career Books
Here are a list of just a few of my favorite books when it comes to HR and Careers7 Habits of Highly Effective People by Stephen CoveyThe 4 Hour Workweek by Timothy FerrisA Whole New Mind by Daniel PinkCreating Magic...
Knowing When You Are Wanted
Last fall I wrote to two school districts about teaching an adult education class called Introduction to Macs. I call it my own "Tale of Two Cities".The first town wrote back to me in about 20 minutes, and dismissed my...
Shave Your Head and Start Over
When it comes to business, sometimes, "shaving our head and starting over" means throwing out old practices completely and starting fresh with something knew.I was asked last week what was the meanest thing I ever said to someone.A few years...
Food for Thought – Human Resources in Restaurants
I spoke to my class today about my recent experience at a restaurant where I was served by a well-trained, confident, and competent bartender assisting probably 30 guests with a smile and with great follow-through. Meanwhile, at the same time,...
Thinking of Leaving = Leaving
Q: I've heard from various sources that once you tell your company or boss that you are thinking of leaving, then you basically are saying you are leaving. What steps can you take to prevent this from happening?A: It's...
Arrogance, Ignorance, and Unconstructive Criticism
I was at a truck rental location in 2000 when I saw this nugget of a quote hung up on a wall from an old newspaper: "If we are going to kill anything, let it be the arrogant attitude, ignorance,...
Old Timer’s Day and Heritage in the Workplace
One of the most important aspects of creating a culture (or maintaining a culture) in your organization is having a legacy to leave behind, or respecting those who used to call your place of work home.One of the examples from...