Q: I can't seem to cover my Saturdays at my retail store so we are able to maximize sales. I have 5 full-time employees who work on Saturdays, and 10 part-timers. The full-timers either work 8-5 or 1 to 10pm,...
Note: Albany.com is not responsible for posts and comments written by non-staff members.
Consistency Among Management Team Members
It's important to maintain consistency amongst management team members in terms of the message being sent to staff or team members reporting to you.However, where consistency can sometimes rear its ugly head is when certain members of the team choose...
Unpaid Time Off
A question that comes up often in conversations with people is whether or not companies should grant unpaid time off for workers who don't have enough vacation time earned. My answer to this most of the time is yes.Many companies...
The Floating Holiday
One of the best practices I've seen in many companies is the concept of the floating holiday. On a day like President's Day, many people choose to work rather than take the day off, and have the option of using...
Praises without Raises
Q: I work in retail, and I can't seem to get a raise out of my employer, no matter what I try. They tell me I am a hard worker and they make me feel valued, but it isn't showing...
iPhones and Macs for Business Workshop – HR and Other Programs
I'll be presenting a workshop at Tech II in Saratoga Springs on Tuesday March 23rd. At this workshop, I'll be presenting some of the latest and greatest apps and programs for the Mac and iPhone to work with your business.There...
Closed on Sunday (or Some Day(s))
I visited Chic Fil A on my workation on two occasions, and am always impressed with the level of service they provide on each experience.They are on of two national businesses (Hobby Lobby being the other) that I am aware...
Workation #3 Begins
In July 2008, I took my first "workation". I spent 9 days in Florida (had only planned on spending 5 days) and worked 4 of them remotely. It was a refreshing way for me to change the scenery and get...
New Year’s Day Scheduling
I was talking to some friends the other day about how to schedule your staff for New Year's Day if your business is open. It brought to mind one of my New Year's Day experiences back in the day.We had...
Managing Holiday Time Off and Time On
A difficult concept for many managers to understand is how to manage the flow of people and resources during the holidays. This is especially true in retail, where the ebb and flow of business over the holidays is critical...