Last week, I published an article on Welcoming Work Environments. Here are some comments from readers on ways they were welcomed to their job.1. "I got welcomed by my boss, but then I was given three handbooks to read and...
Welcoming Work Environment from Day 1
From a standing ovation at our first training meeting at Apple to the Traditions class at Disney on my first or second day of work, I have been a part of so many welcoming experiences to my organizations.At Gap, being...
Favorite HR and Career Books
Here are a list of just a few of my favorite books when it comes to HR and Careers7 Habits of Highly Effective People by Stephen CoveyThe 4 Hour Workweek by Timothy FerrisA Whole New Mind by Daniel PinkCreating Magic...
Knowing When You Are Wanted
Last fall I wrote to two school districts about teaching an adult education class called Introduction to Macs. I call it my own "Tale of Two Cities".The first town wrote back to me in about 20 minutes, and dismissed my...
Shave Your Head and Start Over
When it comes to business, sometimes, "shaving our head and starting over" means throwing out old practices completely and starting fresh with something knew.I was asked last week what was the meanest thing I ever said to someone.A few years...
Food for Thought – Human Resources in Restaurants
I spoke to my class today about my recent experience at a restaurant where I was served by a well-trained, confident, and competent bartender assisting probably 30 guests with a smile and with great follow-through. Meanwhile, at the same time,...
The Wealth of Ages
A well-run organization will have people of all ages working with one another sharing ideas and best practices. Having a wealth of experiences along with new ideas and create opportunities for both new perspectives and new learning experiences for all.The...
Old Timer’s Day and Heritage in the Workplace
One of the most important aspects of creating a culture (or maintaining a culture) in your organization is having a legacy to leave behind, or respecting those who used to call your place of work home.One of the examples from...
How high is Your MPH level?
Manners, Positivity, Heroics was a book I wrote in 2005 about a methodology called Manners, Positivity, Heroics. When practiced, these three traits can lead to a very productive and vibrant workplace.Manners - As I've explained in a prior entry on...
Behavior Modification and Absenteeism
Q: What are some of the intended consequences of applying behavior modification based on the growing problem of absenteeism and excessive sick leave? A: Behavior modification is meant to be used to reward people for what they do well and...