How do we create the B.E.S.T opportunities? By creating links between the business community, our schools and colleges, and our students and teachers. This past week, I arranged for two companies to visit my students for a brief introduction. These...
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How do I get a job without experience?
A perennial question with varying answers. As my guest speaker stated in yesterday's classes, "if you have the personality and the passion for what you do, we can teach you what you need to know when we hire you." Self-actualized...
Driving and HR – The People Who Pull Up Behind You on A Hill
On Lake Avenue in Saratoga, there is a hill at a traffic light where I am waiting for someone to pull so close that I accidentally back into them because they are too close to me. It's frustrating; I leave...
Flex Time and Flexible Work Schedules
Not everyone can handle or be available for a 40 hour workweek. Some of the best employees available may only be able to work for you as a second job or as a part-timer with flexible hours. Why lose a...
Guest Recovery Situations
Dealing with guest recovery (or customer service recovery) in a workplace is sometimes a lost art; many businesses will give away too much or (sometimes worse) not even say sorry when they have messed up a guest or customer's experience.Many...
More Information on the Walt Disney World and Disneyland College Programs
Once again, it was a magical experience attending the Walt Disney World College Program presentation at Schenectady County Community College. If you weren't able to attend, remember to visit the College Program website to participate in the E-Presentation.In 1994, Disney...
Walt Disney World College Program Presentation at SCCC Thursday 10/21 at 12:30pm
Come find out about college student internship opportunities for the Walt Disney World and Disneyland College Programs. Tomorrow's presentation at SCCC is the second of two being held at Schenectady County Community College. It is at 12:30 and runs about...
Continuing Education for Employees
Many companies offer additional benefits in the form of tuition reimbursement to their employees to keep them at the top of their game. However, this may be cost prohibitive to the small business owner. There are, however, a multitude of...
Employee Arrogance Vs. Helping Customers
There is a coffee shop I refuse to go to when there is a certain employee working because I am tired of the poor service and attitude that he gives off. I'm not sure if he is a manager or...
Other Thoughts on “Attendance in the Classroom and the Workplace”
This summer, I wrote a column on attendance in the classroom and the workplace. Upon doing further research, I discovered that this topic is covered extensively in a variety of mediums. The Georgia Department of Techial and Adult Education...