I'm a stickler when it comes to attendance, and my students and former staff are well aware of how irritated I get when someone is late, wants to leave early, or doesn't show up without notice.I think it is very...
Reader Feedback: Best Practices Shared – Work in Non-Peak Hours
On August 12th, I posted a column asking the following questions. Here is feedback from readers, as well as some ideas from me.What activities do you involve your team in during non-peak hours? How can your team be managed more...
Do You Carry Pictures of Dead People in Your Wallet?
The title of today's article is a question one of my friends like to ask people he meets for the first time (or people who he has known for a quite a long time). What does this have to do...
Facing Difficult Moments in The Workplace
There are times you feel that you need another voice to calm your storm and no voice is to be found, and it is during these times that the solution is to take a deep breath and realize that you...
Work During Non-Peak Hours
Some of the greatest waste in organizations comes during non-peak hour employment periods. In retail, especially, certain times of the day require minimal staffing and maximum productivity.Effective operations will do their best to monitor sales per labor hour or similar...
HR in Baseball – Firing The Manager
The Seattle Mariners recently fired their manager, pitching coach, bench coach, and performance coach about 2/3 of the way through an abysmal season. The management of the organization felt that a drastic change needed to take place to recharge a...
Left Turn Lanes and Business Transitions
Today I present to you the first post in a series I call "Driving and HR". One can learn a lot by looking at situations on the road and how they can translate and correlate into dealing with situations in...
Getting a Job Without the Experience
An age-old question I get is about how to land a job without having the prerequisite experience. This often befalls those who have experience in a field but lack management experience in that same field.For those in college, management internships...
Managing to Do Nothing
One of my all-time great insults was when I told someone that indeed they were a manager - they managed to do nothing.As managers, there is a fine line between managing and leading and doing too much work that can...
Accentuate The Positive, Illuminate the Negative
You aren't seeing things incorrectly, this is titled "Illuminate the Negative". I received an email several years ago that a teammate sent along to a number of us in regards to how to deal with negativity in the office. She...