A question I often get asked is "How do I show experience with (insert software here) without actually having a job using that software?" Often, candidates will disqualify themselves prior to applying for a job just because they don't feel...
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Writing The Wrong
One of my favorite presenters shared with us on day one of training that "Email is forever." The startling thing I have seen since that day back in 2004 has been that while email has grown in popularity and use,...
HR and Baseball – Dealing With Underperformers in Critical Times
The World Series is upon us, and baseball shows us what many managers need to know, which is how to deal with those who underperform.Yankees outfielder Nick Swisher has not been hitting throughout the playoffs. Manager Joe Girardi took him...
Effective Training Programs are Ongoing
Whether it is retail, hospitality, medicine, law, and really any other field, ongoing training is the most effective method of keeping your employees on the cutting edge of their field and on top of the best communications methods.It doesn't matter...
Mission Statements and Goals
Do you have a personal mission statement? It is the beginning of setting goals. Having goals without a purpose is like traveling without a compass. Set a clear mission, and you will see that your goals seem to be more...
Successful Speed Interviewing
Speed interviewing is a growing trend to not only maximize the time spent with candidates, but also to test candidates coping skills and ability to get along with others.Likewise, speed interviewing helps the candidate determine how much they like various...
Conference Call Leadership
The conference call can be an effective way of keeping everyone on the same page. However, becoming a serial conference caller can create a situation where the call becomes a chore for those who are on it, and a redundant...
Managing by Walking Around vs. Micromanaging by Sneaking Around
There's a marked difference between managing by walking around and managing by sneaking around. Good managers who use MBWA effectively by making their presence felt, even if they aren't present. Changing the pattern of your MBWA by changing the time,...
Covering Nights and Weekends in Your Business
I heard a commerical on the way in to work today asking for part-time employees who "must be available nights and weekends." Some of the greatest turnover I have seen has been in the night and weekend workforce. One of...
Giving of Your Time as a Mentor/Big Brother/Big Sister
One of the best ways to give back to your community in the absence of giving donations is giving of your time.Last fall, I began the process of becoming a mentor in the Saratoga Mentoring program. After an extensive background...